2021 - present
Amazon UK
Learning Manager
Operational learning, with contributions to European leadership and facilitator development.

Profile
My work brings together learning strategy, leadership development and practical ways to help people learn.
I am a Learning Manager at Amazon UK. My experience spans aviation, retail, commercial training and operational learning, alongside teaching, facilitation and writing.
I am interested in what helps people change how they think and work, and how thoughtful use of AI can make learning more useful.
My full profile on LinkedInExperience
Learning and people development across India, the Middle East and Europe.
2021 - present
Operational learning, with contributions to European leadership and facilitator development.
2016 - 2021
Digital and collaborative learning, trainer development and performance consulting, followed by training and development management at Qatar Duty Free.
2007 - 2016
Learning leadership and training management across commercial training and duty-free retail. Part-time MBA teaching and assessment with Strathclyde Business School in 2013 - 2014.
2005 - 2007
Senior Project Officer, working across counselling, training and social development.
Academic foundation: MSc Psychological Counselling, Bangalore University; BA in Psychology, Sociology and English Literature.
Alongside my work in learning and development, I have supported part-time MBA teaching, evaluation and assessment at Strathclyde Business School. My background in psychological counselling informs my interest in how people learn, make decisions and work together.
I write about adult learning, leadership and the practical use of AI. The books and The Facilitator’s Edge bring together ideas that readers can explore, question and use in their own work.
Explore my books ↗Contact
For a conversation about learning, AI, facilitation, teaching, leadership development or working with teams, you can find me on LinkedIn or send me an email.